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Customer story

AI-powered SOP transformation: from weeks to days

A pharmaceutical manufacturer used Dheera to modernise standard operating procedures across six facilities, improving SOP quality and training outcomes while cutting procedure updates from weeks to days.

Customer
Multi-site pharmaceutical manufacturer
Industry
Pharmaceuticals & Life Sciences
  • 50%Improvement in SOP quality
  • 30%Stronger training outcomes
  • 6Facilities standardised in two months

The challenge

Standard operating procedures had drifted apart across the manufacturer's sites. Updating them was slow and manual, and differences between facilities made training harder and audits more demanding.

The approach

Dheera's document intelligence reviewed existing procedures for gaps, inconsistencies and outdated references, and helped the team restructure them into one consistent, controlled format. Every change was mapped to the training and records it affected.

The results

Procedure updates that used to take weeks were completed in days. SOP quality improved by 50%, training outcomes strengthened by 30%, and six facilities were brought onto a common standard within two months.

Dheera's SOP automation has streamlined our entire quality management system.
Regulatory Affairs Lead

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