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Customer story

Predictive risk management with zero critical deviations

Real-time risk assessment and CAPA management helped a pharmaceutical manufacturer anticipate compliance issues before they occurred, with a 100% audit pass rate and 75% fewer risk events.

Customer
Pharmaceutical manufacturer
Industry
Pharmaceuticals & Life Sciences
  • 100%Audit pass rate
  • 75%Reduction in risk events
  • 24/7Real-time monitoring

The challenge

Compliance risks were being identified late, typically during internal reviews or audits, which left little time to put corrective and preventive actions in place.

The approach

Dheera introduced continuous risk scoring across processes and documentation. Recommended corrective and preventive actions were raised as soon as a risk emerged and tracked through to closure.

The results

The team moved from reacting to findings to preventing them. Risk events fell by 75%, the site passed every audit in the period, and quality leaders gained round-the-clock visibility of emerging risks.

The real-time risk assessment and CAPA management features have been game-changing. We can now predict and prevent compliance issues before they occur.
Operations Manager

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